Download the latest version of the App.
Check here for available updates in the App Store or Google Play. Use the Dribbleup App for all Dribbleup Products, it's the one with the green logo.
Scanning
Device Placement
The text "Bring your Dribbleup in the circle" should always be at the bottom of your screen when scanning.
Equipment Placement
Your Dribbleup should be entirely within the circle to unlock. For boxing, gently tap your gloves together when scanning.
Lighting
Ensure your practice/workout space is well-lit so your device's camera can correctly identify your Dribbleup. Sometimes adding a light source from the direction of your device can help.
Tracking
Camera
The App uses your device's camera to track your Dribbleup. Place your device on the stand during sessions. Makes sure the Dribbleup Product is visible to your device's camera during drills.
Positioning
Stand approximately 5 feet away from your device. You may need to angle yourself to the side for some drills. The instructor may provide additional direction during sessions. For boxing, punch across the screen unless directed otherwise by the instructor.
Lighting
Ensure your practice/workout space is well-lit so your device's camera can correctly identify and track your Dribbleup. Intense light in the background may interfere with tracking, such as direct sunlight, or bright light fixtures. Sometimes adding a light source from the direction of your device can help.
Untracked Drills
Some drills do not require the use of your Dribbleup and are untracked, such as some stretches, planks, etc.
Rep Completion
Some drills require multiple movements to count one rep. For example, many boxing reps need both left and right punches to count as one rep.
Targets
Stand and Device Placement
Place the stand on the floor in front of you. Placing the device at a higher level may result in the targets being too high.
Device Angle
Adjust the stand to change the device angle up or down to raise or lower the targets.
Distance
Adjusting your distance from the device will help provide more or less space between the targets.
Need additional support?
Take a screen recording of the issue and email it to hello@dribbleup.com. Here are instructions on how to take a screen recording for Apple or Samsung.