Skip to main content

Dribbleup Product FAQ

Answers to frequently asked questions

Updated over a month ago

What size Smart Basketball should I get?

Choose 28.5” for all girls and for boys under 13. Choose 29.5” for boys 13 and up.

What size Smart Soccer Ball should I get?

Choose size 4 for kids under 13. Choose size 5 for kids 13 and older.

What size Smart Baseball Glove should I get?

Choose 10” for kids under 9. Choose 11.5” for kids 9 and up.

What size Smart Boxing Gloves should I get?

Choose Small if your hand circumference is under 8.5”, or Large if over 8.5”.

What weight Smart Strength Ball should I get?

Start with the 6LB if you’re new to strength training. Choose the 10LB if you’re more experienced.

How long does shipping take?

You’ll find real-time delivery estimates on each product page at dribbleup.com.

Can more than one person use the same product?

Yes! Each Dribbleup account can support up to 6 users.

How do I return or exchange something I ordered?

Just email us at hello@dribbleup.com within 30 days of delivery—we’re happy to help.

How do I get started?

Download the Dribbleup app from the App Store (iOS), Google Play (Android), or Amazon App Store (Fire OS).

Will the app work with my phone or tablet?

The app works on all phones and tablets with Android 12+, iOS 13+, or Fire OS 8+.

Can I connect the app to my TV?

Yes! You can cast to your TV using Google Chromecast, Apple TV, or an HDMI adapter.

Did this answer your question?