When your Smart Equipment is delivered, your All-Access Membership activates automatically. As long as you create your Dribbleup account using the same email address you used at checkout, your membership will be linked right away — no code required.
❗But What If You Used a Different Email?
If you created your Dribbleup account using a different email than the one you used to place your order, your All-Access Membership may not link automatically.
🧾 Step-by-Step: Claim Your Membership
Check the inbox of the email you used at checkout. Look for a message titled “Your Dribbleup Membership Confirmation” — it includes your activation code.
Click the button to claim your Membership: “Click here to gift Dribbleup”
Enter your Activation Code and the email address you used to create your app account.
Go here to claim your Membership:
Enter your Activation Code and the email address you used to create your account in the app.
Tap Claim Membership — once complete, your membership will be linked, and your app will unlock full access.
📌 Important Notes
You only need to do this if you used a different email than the one tied to your order.
Once your membership is claimed, restart the app to unlock all sessions.
Activation Codes can only be used once and are tied to your original purchase.
💬 Still Need Help?
If you can’t find your code or you’re not sure which email was used, our support team can help.
💬 Live Chat: Available in the app or on dribbleup.com
📧 Email: hello@dribbleup.com
Support hours: 8 a.m. – 11 p.m. ET daily